FREE Next Day UK Delivery
All orders placed before 2pm are shipped out the SAME DAY, Earphones and Headphones are shipped via Royal Mail Recorded First Class, Accessories are shipped via Royal Mail First Class Delivery.

International Delivery Options
We ship all JAYS Products to International Customers for low shipping prices…see the International Customers section of the site for more details.

UK Based Customer Service
JAYS Earphones .co.uk are based in Chester and we are at the end of the phone to help with any questions you may have. Lines open 10:00am - 3:30 pm Monday – Friday or you can email us outside our phone line opening times, 24 hours a day.

JAYS Stock - Ready to Ship
All “in stock” products are ready to ship, JAYS Earphones .co.uk is the appointed official UK site for JAYS of Sweden and as such we stock all JAYS products from Earphones, Headphones, Cables, Rubber Tips and even Replacement Filters.

128 bit Encrypted Payments
JAYS Earphones .co.uk uses 128 bit SSL to ensure your card details are protected during the checkout process. Together with 3D Secure Payment Technology we ensure that only genuine payment are accepted and data is secure. We also accept PayPal and Google Checkout for customers who prefer those checkout options.

Emailed Order Status Updates
At every stage of the order process we send you email updates and once the order has been shipped we send you the tracking details with website for the tracking your order. Customers can also login to the site to view the same order progress via our Customer Login area found at the bottom of the page.

2 Year No Quibble Warranty
JAYS Earphones .co.uk cover the full 2 year JAYS warranty on all JAYS Earphones and JAYS Headphones purchased direct from JAYS Earphones .co.uk. With a simple returns policy and all processed from within the UK, our aim to replace any defective product (due to manufacturing or workmanship) within 3 working days of receipt.

14 Day Returns Policy
At JAYSearphones.co.uk we are so confident that you will love your new JAYS we offer our customers a money back promise - if you don't love your JAYS Earphones/Headphones and would like a full product refund simply contact our customer service department within 14 days of receiving them (details found on the Contact Us page). Remember our team are here to answer any questions to ensure you get the right Earphones or Headphones to meet your needs and desires.